Privacy Policy

1. Privacy overview

CasinoResortsAU respects the privacy of people who visit casinoresortsAU.com. This Privacy Policy explains how our independent informational resort guide may collect, use, store and protect information connected with your browsing activity, cookie choices and enquiry form submissions. The website is designed for adults researching hotel, restaurant and 18+ casino entertainment information about Crown Metropol Perth and the Crown Perth precinct in Burswood, Western Australia.

CasinoResortsAU is an independent informational guide and is not affiliated with Crown Resorts. We do not operate a casino, hotel, restaurant, booking engine, online gambling service, deposit service, betting product, casino game, loyalty scheme or real-money play platform. Any booking button on the website is intended to direct visitors to an external official booking or check-rates page. Once you leave casinoresortsAU.com, the privacy practices of the destination website apply.

This policy is written for clarity and general transparency. It is not legal advice and does not replace the privacy notices of hotels, booking providers, payment providers, government bodies or support services that you may choose to contact separately.

2. Information we may collect

We aim to collect only information that is reasonably useful for providing a functional guide experience. Depending on how you use the website, the types of information may include information you voluntarily enter into forms, technical browser data generated during visits, and cookie preference choices saved in your browser.

• Contact form details: full name, email address, phone number, travel dates, topic of interest, message text and 18+ confirmation checkbox status.
• Technical information: browser type, device type, approximate region, pages viewed, referring page, time of visit, interaction with buttons and basic diagnostic information.
• Cookie preference data: whether you accepted all cookies, rejected non-essential cookies or selected analytics and marketing preferences in the settings panel.
• Communications data: details you include if you email us directly or interact with a mailto link.

Please do not submit sensitive personal information, payment card information, passport details, government identifiers, health information, gambling history, financial hardship information or confidential documents through the contact form. The form is intended only for general guide enquiries.

3. How information may be used

Information collected through casinoresortsAU.com may be used to operate the website, respond to enquiries, improve content structure, understand general site traffic and maintain the safety and reliability of the user experience. We may use submitted contact details to respond to your message, clarify your enquiry, provide general guide information or direct you toward relevant public contact details.

We may use aggregated or non-identifying analytics to understand which pages are useful, whether visitors prefer hotel, restaurant, casino information or contact details, and whether the site performs properly on desktop, tablet and mobile devices. We do not use the site to create online gambling accounts, process deposits, offer betting services or deliver real-money casino products.

Where cookie settings allow optional analytics or marketing cookies, those settings are used only in line with your saved preferences. Necessary cookies may be used to remember essential site choices such as whether the cookie banner has already been answered.

4. Cookies and local storage

The website includes a cookie settings banner that lets visitors accept all cookies, reject non-essential cookies or customise optional analytics and marketing categories. Necessary cookies are always enabled because they support basic site operation, preference storage and user experience continuity.

Cookie preferences are saved in localStorage under a CasinoResortsAU preference record. This prevents the banner from reappearing after you have made a choice. You can change or clear these preferences by using your browser settings, clearing site data or returning to the cookie settings interface if provided.

Cookie categories

• Necessary cookies: support basic functionality such as remembering the cookie banner status.
• Analytics cookies: may help us understand site traffic, page performance and aggregate browsing patterns.
• Marketing cookies: may help tailor non-essential messages or understand interest in guide content.

Rejecting non-essential cookies should not prevent you from reading hotel, restaurant, contact, privacy, terms or responsible gambling pages.

5. Sharing, external links and third-party sites

CasinoResortsAU may link to third-party websites, including official hotel or booking pages, map services, email clients, external image sources, font providers and icon libraries. These third-party services may collect information in line with their own privacy policies. We do not control their policies, technology, pricing, availability, booking conditions or data handling practices.

When you click the Book Now button or open Google Maps, you leave our independent guide environment. Any information you provide to the official hotel website, a booking engine, a map provider or a third-party service is handled by that party. You should review the relevant privacy notice before submitting personal information or making travel arrangements.

We do not sell visitor contact form submissions as a gambling database. We do not share submitted details for online gambling, betting, deposits, casino games or real-money play because this website does not offer those functions.

6. Security and retention

We take reasonable steps to keep the website and submitted information secure, including using limited form fields, avoiding payment collection and keeping the site informational only. No internet transmission, browser storage method or front-end form can be guaranteed completely secure. Visitors should use caution when submitting information online and should avoid including sensitive details in free-text messages.

Contact enquiry information may be kept only for as long as needed to respond, maintain records, manage website operations or meet legitimate administrative needs. Cookie preference data remains in your browser until you clear it or change settings. Aggregated analytics may be kept for longer where it cannot reasonably identify an individual visitor.

7. Your choices and privacy requests

You can choose not to submit the contact form. You can reject non-essential cookies. You can clear browser cookies and localStorage. You can avoid clicking external booking, map or email links. You can also contact us to ask questions about information you believe you submitted through the site.

To make a privacy-related enquiry, use the contact details on the Contact page or email [email protected] for hotel reservation matters. For CasinoResortsAU website questions, reference casinoresortsAU.com and describe the page, date and nature of your request so it can be understood more clearly.

18+ Only. Please enjoy casino entertainment responsibly. CasinoResortsAU provides information only and does not provide online gambling services.